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Replies to buyers in chat

FREE

Quick templates for pre-purchase questions — from sizing to «is this genuine?».

Найкраще працює в ChatGPT / Claudechatquestionsservice

Текст промта

Write reply templates for buyer questions in marketplace chat.

Product: {what}
Specifications: {data}
What's included: {contents}
Warranty and returns: {terms}
Tone: {businesslike / friendly}

Two reply variants for each of:
1. "Which size should I pick?"
2. "Is this genuine?"
3. "When will my order arrive?"
4. "Will it fit {related product}?"
5. "What if it doesn't fit?"
6. "Is there a discount for several?"
7. "It arrived damaged"
8. "It doesn't work, how do I use it?"

Rules: answer the question in the first line, no three paragraphs of "Hello, thank you for reaching out". Where it fits, give the instruction rather than sending them to support. Stay within 2–4 sentences.

У фігурних дужках — те, що треба замінити на своє.

Приклад результату

"It arrived damaged" → "We're sorry. File a damage return in the app — we'll collect it and refund within 3 days. If a replacement is easier, tell us and we'll ship a new one."

Схожі промти

SEO listing for Amazon / Etsy

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Title, benefit bullets and a description with keywords — a listing that gets found and bought.

ChatGPT / Claudelistingseoamazon
You are a marketplace specialist. Write a converting SEO product listing.

Product: {what the product is}
Key specifications: {material, size, features}
Audience: {who buys}
Search terms: {2–5 phrases people search}

Deliver:
1. Title (up to 100 characters, main keyword at the start).
2. 5–7 benefit bullets (a benefit for the buyer, not a dry spec).
3. Description (150–200 words) — weave the keywords in naturally, answer the common questions.
4. A "What's in the box" block.
5. 15 search keywords for the backend keyword field.
Do not keyword-stuff — the text has to read like human writing.
Показати приклад результату

Title: "Kitchen Countertop Organiser — Spice and Small-Item Stand, Bamboo" Bullet: · Clears your counter — everything in one place instead of scattered across shelves… Keywords: kitchen organiser, spice rack, bamboo organiser…

Spec for listing infographics

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A 6-image storyboard: what goes on each photo so the listing sells.

ChatGPT / Claudeinfographicsvisualsconversion

Промт входить до PRO-добірки

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Replies to reviews (templates)

FREE

Ready answers to praise and complaints that lift your rating and buyer trust.

ChatGPT / Claudereviewsreputationservice
Write seller reply templates for reviews on the {product} listing.

Brand tone: {friendly / businesslike}.

Give 2 reply variants for each case:
1. An enthusiastic 5★ review.
2. A neutral 3★ ("fine, but…").
3. A complaint about product quality.
4. A complaint about delivery (not the seller's fault).
5. A complaint where the buyer misunderstood the product.
Every reply: thank them, show care, and where it's negative offer a resolution — no excuses, no arguing. Add a gentle prompt to contact support if there is a problem.
Показати приклад результату

Quality complaint: "We're very sorry this happened — it isn't our standard. Message us in chat and we'll replace it or refund you. Thank you for letting us know 🤝"

Competitor listing analysis

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A teardown of a competitor's listing and the list of your advantages worth highlighting.

Claude / ChatGPT (vision)competitorsanalysisstrategy

Промт входить до PRO-добірки

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Replies to buyers in chat — PrompTom